Privacy Policy

This policy explains how SV Steel collects, uses and protects your personal data, and your rights over it. We handle personal data in line with UK data protection law, including the UK GDPR and the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).

Who we are

SV Steel is a commercial structural steel specialist based at Unit 1A, Kingcup Farm, Willetts Lane, Denham, West London, UB9 4HE. For any question about this policy or your data, contact us at info@svsteel.co.uk or 0800 341 1950. SV Steel is the data controller for the personal data described here.

Information we collect

We collect personal data you give us when you contact us by email, phone or WhatsApp, or send drawings and project information to request a quote. This typically includes your name, company, contact details and the project details you choose to share. We also receive limited technical data, such as your IP address and browser type, automatically when you visit this website.

How we use your data and our lawful basis

We use your data to respond to your enquiry, prepare and discuss quotes, and provide our services. Our lawful basis is our legitimate interest in responding to enquiries and running our business, and, where you are entering into a contract with us, taking steps at your request before doing so. We do not use your data for automated decision-making.

Cookies

This website uses only the essential cookies needed for it to function. If we introduce analytics or marketing cookies in future, we will ask for your consent first, as required by PECR.

Who we share it with

We do not sell your personal data. We share it only where necessary to provide our services, with trusted suppliers who process data on our behalf under appropriate agreements, or where we are required to by law.

How long we keep it

We keep personal data only for as long as needed for the purpose we collected it, to meet our contractual and legal obligations, and to resolve any disputes. We then delete or anonymise it.

Your rights

Under UK data protection law you have the right to access your personal data, to have it corrected or erased, to restrict or object to our use of it, and to data portability. To exercise any of these rights, email us at info@svsteel.co.uk. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Changes to this policy

We may update this policy from time to time. Any changes will appear on this page with a revised date above.